AI chatbot for WhatsApp and Telegram
Your business answers, books and gives information at any hour, through the chat your customers already use.
The problem
Messages arrive after hours, the same questions repeat and every cancelled appointment is a gap nobody refills. Meanwhile your team answers the same thing again and again.
What can be automated
- Book, cancel and reschedule appointments directly in your calendar; if someone cancels, they are offered another date instead of being lost.
- Understand voice notes and reply in writing.
- Remember the conversation so the customer doesn’t have to repeat themselves.
- Wait until the person finishes sending several messages in a row and reply once, with everything in order.
- Alert you instantly when something needs a person, with context and a link to message the customer.
See more detail
How it works
Together we define the business information the bot may use: services, hours, FAQs and tone.
We connect your calendar and the chosen messaging channel, subject to what each provider allows.
The bot answers using that information; if a question isn’t covered, it says so and hands the case to a person.
We test sample conversations and edge cases before turning it on.
Applications that could be involved
- WhatsApp or Telegram, your choice (subject to each provider’s requirements and fees)
- Google Calendar or another calendar with an API
- Spreadsheet or CRM where you keep contacts
- Telegram for internal alerts
Information it handles
- Customer messages and recent history
- Name and contact details the customer shares
- Your calendar availability
- The business information you define
What needs human approval
- Emergencies and complaints
- Questions not covered by the business information
- Price changes, discounts or special terms
- Any legal or medical commitment
Important: Integrations are possibilities subject to each provider’s APIs, permissions and capabilities. We do not promise universal compatibility.
What can be measured
- Conversations handled outside business hours
- Appointments booked, cancelled and rescheduled
- Cases handed to a person and why
- Time to first response
Related demo
Demo with fictional data. Nothing is saved or sent.
Industries where it applies
Clinics and aesthetic centers · Service companies · Real estate · Retail and SMEs
Related services
Sales and customer follow-up automation · Application and CRM integrations · AI agents
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