The problem
Patients message after hours to ask for an appointment.
Automation
A chatbot offers free slots from your calendar and books.
Operational result
Appointments booked at any hour.
Clinics and aesthetic centers
Fewer lost appointments, fewer repeated messages.
The schedule is the heart of a clinic or aesthetic center. Every cancelled appointment not rescheduled is a gap. Automation handles the administrative side; clinical matters are always decided by health staff.
Concrete examples
The problem
Someone cancels and the slot stays empty.
Automation
They are offered another date and the cancellation is logged.
Operational result
Fewer unrescheduled gaps.
The problem
Appointments get forgotten.
Automation
Scheduled reminders with an option to confirm or reschedule.
Operational result
A more reliable schedule.
The problem
A message describes an emergency.
Automation
The bot does not answer on health: it alerts staff instantly with context.
Operational result
A person handles what is urgent.
Important: Our solutions do not simulate diagnoses or make medical decisions. They only manage the administrative side: scheduling, reminders and handover to staff. Health data requires special care and a legal basis; it is assessed case by case.
See more detail
Typical processes
- Scheduling and rescheduling
- Appointment reminders
- FAQs (hours, location, administrative preparation)
- Emergency handover
- Post-appointment follow-up (messages defined by the team)
Information it handles
- Patient or client name and contact
- Appointment date and service
- Calendar availability
Sample rules
- Only free calendar slots are offered
- Every health question is handed to staff
- Emergencies: immediate alert to a person
What needs human approval
- Any clinical question
- Emergencies
- Interpretation of symptoms or results
- Treatment instructions
Related services
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